1. General
1.1. These general conditions apply to all offers, orders and agreements of optafel.com acting under the trade name Op Tafel, located at Sassenstraat 66 in Zwolle. Registered at the Chamber of Commerce in Zwolle with the registration number: 50883410.
1.2. By placing an order you indicate that you agree with the delivery and payment conditions. Op Tafel reserves the right to change its delivery and / or payment conditions after the expiry of the term.
1.3. The provisions of these general terms and conditions can only be deviated from if this has been expressly agreed in writing and in which case the other provisions of these general terms and conditions remain in full force.

2. Delivery and return
2.1. Delivery takes place while stocks last.
2.2. Delivery will take place within 2 working days, unless indicated otherwise on the website. If the delivery time of 2 working days will not be met, the customer will receive an e-mail from Op Tafel stating the correct delivery time. In that case, the customer has the authority to dissolve the agreement with Op Tafel, by reporting this in writing (by letter or e-mail) to Op Tafel. A delivery period of a maximum of 30 days will be agreed on the table.
2.3. All terms mentioned on the website are indicative. No rights can therefore be derived from the terms mentioned.
2.4. Any payments already made by the customer will be refunded to the bank or giro account of the customer as soon as possible, but in any case within 14 working days after Op de Tafel has received the request in the previous article (article 2.2) to dissolve the agreement.
2.5. After the customer has received the article ordered by him / her, the customer has the right to dissolve the underlying agreement with Op Tafel within 14 days of receipt of this article. The customer does not have to give a reason for this.
2.6. If the customer wishes to dissolve the agreement in accordance with article 2.5 of these general terms and conditions, the customer must report this in writing (by letter or e-mail) to Op Tafel. The customer must return the article in the correct and undamaged packaging, after consultation with On Table, to an address set by the table. In this case, the customer must bear the costs of and the risk for the return shipment.
2.7. If the customer has already made any payments at the time the customer has revoked the Op Tafel contract in accordance with article 2.5 of these general terms and conditions, Op Tafel will receive these payments within 14 working days after Op het receives the article returned by the customer. repay the customer. The shipping costs that Op Tafel has made to send the item to the customer will be reimbursed. Provided the order is returned in its entirety. If the customer only returns a part of the received order, the customer does not receive the shipping costs already paid, in accordance with the legislation.
2.8. Op Tafel reserves the right to refuse returned items or to credit only part of the amount already paid, if it is suspected that the article has already been opened, used or by the fault of the customer (other than that of Op Tafel or the supplier of the item) is damaged.
2.9. If an article is returned that in the opinion of Op Tafel has suffered damage that is due to an act or omission of the customer or otherwise comes at the risk of the customer, Op Tafel will inform the customer of this in writing (by letter or e-mail). ) letting someone know. Op Tafel has the right to withhold the depreciation of the item as a result of this damage of the amount to be refunded to the customer.

3. Prices / Shipping costs
3.1. All prices on the website are listed in euros and include 21% sales tax (VAT), or 6% sales tax (VAT) for cookbooks and food. For orders in the Netherlands, a contribution to the handling and shipping costs (rates guide from Postnl.) Per order will be charged and above € 75.00 and more the shipping costs are free *, unless otherwise stated or agreed in writing. (* only applies within the Netherlands.)
3.2. Prices are not increased within the duration of the offer, unless legal measures make this necessary or if the manufacturer makes interim price increases.
3.3. All prices on the website are subject to printing and typing errors. No liability is accepted for the consequences of printing and typing errors.

4. Privacy
4.1. If you place an order at Op Tafel, your details will be included in the Op Tafel customer base. On the Table adheres to the Personal Records Act and will not provide your information to third parties.
4.2. On the Table respects the privacy of the users of the website and ensures confidentiality of your personal information.
4.3. Personal data entered by the customer will be included in a file. This data will be used for the execution of the customer's order. This information will not be provided to third parties.
4.4. Unless the customer has indicated that the customer does not appreciate this, the data of the customer will be included in a central file of Op Tafel. This data will be used to keep the customer completely up-to-date with regard to the business and services of Op Tafel. The processing of the customer's data will be done in accordance with applicable laws and regulations.
4.5. The customer can, if desired, obtain access to the data that Op Op Tafel records about the person of the customer in the Op Tafel file. The customer is entitled to request a change of the data if this information is not correct.

5. Guarantees
5.1. On the Table, the supplied articles comply with the agreement and meet the specifications stated in the offer, and are also responsible for the manufacturer's warranty of the article delivered to you.
5.2. The Op Tafel guarantee period corresponds to the manufacturer's warranty period. This warranty does not apply if the defect is due to 1. neglected care, or 2. intentional damage, or 3. inattention.
5.3. Warranty claims will lapse if other than the service / repair services designated by the manufacturer have carried out repair or other work on the article.

6. Offers
6.1. Offers are without engagement, unless otherwise stated in the offer.
6.2. Upon acceptance of a free offer by the customer, Op Tafel reserves the right to revoke or deviate from the offer within the period of 3 working days after receipt of that acceptance.
6.3. Verbal commitments are on the table only after they have been explicitly confirmed in writing.

7. Agreement
7.1. An agreement between Op Tafel and a customer comes about after an order or assignment has been assessed by Op Tafel for feasibility.
7.2. Op Tafel reserves the right to refuse orders or assignments without giving reasons or to accept them exclusively on the condition that the shipment is made after payment in advance.

8. Images and specifications
8.1. All images; photographs, drawings etc. and (technical) specifications; eg data concerning weights, dimensions, colors, etc. on the website of Op Tafel are only approximate, are indicative and can not lead to compensation or dissolution of the agreement.

9. Force majeure
9.1. Op Tafel is not liable if and insofar as her obligations can not be fulfilled as a result of force majeure.
9.2. Force majeure means any strange cause, as well as any circumstance, which should in reason not come at its own risk. Delay or default by our suppliers, transport problems, strikes, government measures, delays in the supply, negligence of suppliers and / or manufacturers of Op Tafel as well as auxiliary persons, sickness of personnel, defects in auxiliary or transport means are expressly regarded as force majeure.
9.3. Op Tafel reserves the right in the case of force majeure to suspend its obligations and is also entitled to dissolve the agreement in whole or in part, or to demand that the content of the agreement is modified so that implementation remains possible. Under no circumstances is Op Tafel liable to pay any penalty or compensation.

10. Communication
10.1. Op Tafel is in no way liable for misunderstandings, damage, delays or unclear appearance of orders and announcements as a result of the use of the internet or any other means of communication in the traffic between the customer on the table, or between Op Tafel and third parties, as far as relating to the relationship between the customer and Op Tafel.

11. Complaints
11.1.All complaints relating to the delivery, quality, quality of the article or any other complaint will continue On the table seriously be taken into consideration.
11.2. The customer must make a complaint known in writing (by letter or e-mail) to Op Tafel (info@optafel.com). 11.3. The complaint will be resolved within 10 working days on the Table. The customer will inform you about this on the table.

12. Intellectual and industrial property rights
12.1. The customer must fully and unconditionally respect all intellectual and industrial property rights that rest on the items delivered by the Table.
12.2. Op Tafel does not guarantee that the goods delivered to the customer do not infringe any intellectual and / or industrial property rights of third parties and accepts no liability in the event of any claim by third parties based on the statement that a case delivered by optafel.com infringes is made on any right of a third party.

13. Miscellaneous
13.1. If the customer makes an address to Op Tafel in writing, then Op Tafel is entitled to send all orders to the address in question until a new address has been received from the customer.
13.2. On the Table is authorized in the execution of the order (s) of the customer to make use of third parties.

14. Applicable law and dispute resolution
14.1. Dutch law applies to all offers, orders and agreements of Op Tafel.
14.2. Disputes resulting from an agreement between Op Tafel and the customer, which can not be resolved by mutual agreement, will be heard by the competent court within the district of Zwolle, unless Op Tafel prefers the difference to the competent court of the place of residence of to subject the customer, and with the exception of those disputes that belong to the jurisdiction of the subdistrict court.