Of course the intention is that you are satisfied with a product and about our services.
If this is not the case, you can report this to us.
In that case we kindly ask you to pass on your complaint to Op Tafel.
This can be done by e-mail, post or telephone. We will review the complaint and try to resolve it to everyone's satisfaction.

Our address details:
Op Tafel
Sassenstraat 66
8011 PB ZWOLLE
The Netherlands
0031 38 750 75 97
info@optafel.com

You will receive a confirmation from us as soon as we have received your complaint.
Your complaint will be processed within 14 days of receipt. If it needs more time, we will inform you about this.
If you do not appreciate this, you can always contact the mediation department of Stichting Webshop Keurmerk to which Op Tafel is affiliated. Should the mediation attempt not lead to a satisfactory solution for any reason, then there is the possibility to submit your dispute to the Disputes Committee (SGC).